We've got you.

Answers to the most common questions, plus a form if you can't find yours.

How do I install Astone?

Download the installer and open it. If Windows shows a blue protection screen, click "More info", then "Run anyway".

My mic isn't detected.

Make sure it's plugged in before opening Astone, then pick it at the top right of the screen. In Windows settings, allow desktop apps to access your microphone.

How do I log in from the app?

Click "Log in" in Astone: your browser opens, you log in, then Astone reopens by itself.

I switched computers.

Log in on the new one. If you already have 3 computers, disconnect the old one from your account, under Computers.

Where are my projects?

In Documents\Astone Studio on your computer. We never have access to them.

Contact support

We usually reply within 48 business hours.

Never send audio files: we don't need them to help you.